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General Terms and Conditions of Sale
 

General Terms and Conditions of Sale – fundedtrader.co.uk


Welcome to the fundedtrader.co.uk website

Before making any purchase, please accept our general terms and conditions of sale and use above.

For any questions, please feel free to contact us by email: contact@fundedtrader.co.uk
 

Preamble : 

The management service offered by fundedtrader.co.uk is in no way included in the challenge validation fee. It is a post-validation support service, free of charge , but subject to variable compensation based on results (commissions on validated withdrawals only).
The Client acknowledges this distinction and accepts that payment of their initial purchase does not guarantee either free management or future profits.

Article 1. Definitions

  • Companies: refer to fundedtrader.co.uk and Stripe Payments Europe, Ltd.

    • fundedtrader.co.uk is a service company based in the United Kingdom.

    • Stripe Payments Europe, Ltd. is a payment provider based in France.

  • Site: refers to the website fundedtrader.co.uk  and its sub-sites.

  • User:  refers to any person who uses the Site.

  • Training:  refers to paid online training courses and two-month individual coaching sold on the Site.

  • Additional coaching:  refers to the optional support services offered to Clients as part of the Training.

  • Service:  refers indiscriminately to additional training and coaching.

  • Client:  refers to the natural or legal person who enters into a subscription agreement with the Company.

  • General Terms and Conditions:  refer to the conditions applicable to the contractual relationship between the Company and its Clients.

  • Partner:  refers to any third party to the Company to which the Site refers within the framework of the Service.

  • Platform: refers to the online training platform accessible from the URL link fundedtrader.co.uk  or any other link provided to Users authorized by the Company.

 

Article 2. Purpose and acceptance of the General Terms and Conditions

These General Terms and Conditions define the terms of purchase for online training courses offered by fundedtrader.co.uk to French-speaking clients, both professionals and individuals. They also include the terms of use for the fundedtrader.co.uk website and the  training platforms published and provided by the Company.

Preliminary note

Any use of the sites and platforms to benefit from the Service implies acceptance and compliance with all the terms of these General Terms and Conditions.
 

Access to the General Terms and Conditions

The General Terms and Conditions are accessible at any time on the Website. They supersede any other version. They take effect from the date of their update indicated at the top of this document.
 

Acceptance of the General Terms and Conditions

Acceptance of the General Terms and Conditions occurs at the time the Customer's order is validated. By proceeding with payment, the Customer indicates their unreserved acceptance of these General Terms and Conditions.
 

Customer Guarantee

The Customer warrants that they are legally capable of entering into a contract under the laws of their country of residence. They subscribe for personal use only and declare that they will not resell, distribute, or rent to third parties the products and services received under the various subscriptions. Customers who fail to comply with this commitment may be subject to legal action.
 

Pre-order information

The Customer acknowledges that, prior to any order, he has received sufficient information and advice from the Company on the Site, enabling him to ensure that the content of his order is suitable for his needs.
 

Changes to the General Terms and Conditions

The Company reserves the right to modify these Terms and Conditions at any time. Modifications apply to orders placed from the date of their publication on the Website.
 

Article 3. Description of services
 

Training

The online training provided by fundedtrader.co.uk is available in French. It is updated regularly, and the version for sale is indicated on the website.

Additional coaching

Additional Coaching is a monthly subscription that can be cancelled at any time. It is billed at the price indicated at the time of subscription. The Company may also offer a free or discounted trial period.
 

To subscribe to the additional coaching, the Client must have a personal Facebook account. They will then receive an invitation to a private group.
 

The Additional Coaching subscription includes:

  • Access to the Discord group dedicated to mutual support among people trained under the Training program;

  • A support service in the form of questions and answers via message, in writing or audio;

  • Organizing question and answer sessions and distributing exclusive videos to members of the Training program.

If the answer to a question is already available in the Training, the Company reserves the right to refer the Client to the references of the relevant modules.

The Company may create several private groups, based on registration date range or training version, among other factors. The additional Coaching subscription only grants access to the private group specified at the time of purchase.
 

Article 4. Order
 

Placing the order

To place an order, the Customer must follow these steps:

  1. To identify oneself by entering one's personal details (name, surname, address, etc.);

  2. Choose the desired service;

  3. Select the payment method;

  4. Provide your bank details;

  5. Accept the General Terms and Conditions of Sale.
     

Order verification

Before confirming their order, the Customer must verify the order summary information. They can correct or modify it at any time before confirming.

Order confirmation

Once the order is validated, the Customer receives an email confirmation. This confirmation contains information relating to the order, including the order number, the price, the payment method and the applicable General Terms and Conditions of Sale.
 

Command execution

The sale will only be considered final after the Company sends the Customer confirmation of acceptance of the order. This confirmation will be sent by email and will be final after receipt of payment, either in full or, in the case of installment payments or a subscription, of the first monthly installment.
 

Pricing conditions

The prices of the Services are indicated on the Website. They are expressed in euros and are exclusive of tax. VAT is applicable at the rate in effect on the date of the order.
 

Special offers

The Company reserves the right to offer limited-time launch offers, promotional offers, or price reductions on its service offerings. It may also revise its offers and prices on the Site at any time, in accordance with applicable law.
 

Trial period

When a trial period is offered, it is provided for a limited time expressly specified at the time of ordering. At the end of the trial period, the Service becomes a paid service.
 

Additional coaching

When additional Coaching is offered, it is billed at the fixed monthly price indicated on the Website. Unless the Client cancels before the end of the trial period, the subscription automatically continues upon expiry of the trial period and the Client will be charged the fixed monthly price for the additional Coaching.
 

The first charge is processed on the day the additional Coaching service is subscribed to, or, for trial clients, the day after the trial period expires. Subsequent monthly charges are processed on the first day of each new monthly period.
 

Direct debit authorization

By providing their bank details when ordering the Training, the Client authorizes the Company to debit their bank account by direct debit the monthly amount of the additional Coaching subscription taken out by the Client as part of the Training.
 

Article 5. Order Regulations
 

Payment method

The price of the order is payable by the payment methods made available on the Site, as indicated on the order page.

The Customer can pay for their order online by credit card, i.e. by bank transfer with the payment systems and services offered.

In this case, payment is made by direct debit from the bank card information provided.

The commitment to pay by card is irrevocable. By providing their bank details during the sale, the Customer authorizes the Company to debit their card for the amount corresponding to the price indicated.
 

Payment by bank card

Payment by credit card is made on a secure platform provided by the payment provider Stripe.

The customer's payment information is transmitted directly to Stripe, which encrypts and secures it.

The Company does not have access to the Customer's payment information.
 

Payment by bank transfer or PayPal

Payment by bank transfer or PayPal is made to the Company's bank account.

In this case, access codes to the Training will only be sent upon receipt of payment.
 

delivery time

Once the credit card payment has been made and validated, access to the training is sent automatically and instantly.

In the case of bank transfer or PayPal, access codes to the Training will only be sent upon receipt of payment.

 

Article 6. Commercial Guarantee: Training
 

The Company may offer a commercial guarantee of the type “satisfaction guaranteed or your money back within 24 hours”.

This guarantee applies to training courses sold on the Site. It allows the Client to request a full refund of their order if they are not satisfied with the training, within 24 hours of order confirmation and provision of access codes to the training.
 

To benefit from the guarantee, the Client must have watched a maximum of 30% of the training videos. Beyond that, they will no longer be eligible for any refund.
 

The Company reserves the right to modify the terms of the commercial warranty at any time.
 

Article 7. Right of withdrawal
 

The consumer Client (or non-professional in certain cases) has a right of withdrawal of 14 days from the conclusion of the service.

To exercise their right of withdrawal, the consumer Client (or non-professional in certain cases) must notify the Company of their decision to withdraw by registered letter with acknowledgment of receipt or by email with acknowledgment of receipt and read receipt.

The notification must be sent by email to the following address: contact@fundedtrader.co.uk

The notification must be unambiguous and indicate the Client's intention to withdraw.

In the event of withdrawal by the Client, access rights to the Services are terminated.

The sums paid are refunded to the Customer as soon as possible and at the latest within 14 days from receipt of the notice of withdrawal.

The refund will be issued via the same payment method used for the initial transaction, unless the Customer has expressly agreed to another method of refund.
 

By accepting these Terms and Conditions, the Client agrees to benefit from the Services immediately upon ordering, without waiting for the end of the withdrawal period. If the right of withdrawal is exercised, the Client will pay the Company an amount corresponding to the service provided up to the point of notification of their decision to withdraw. This amount is proportional to the total price of the service agreed upon at the time of ordering and may be calculated based on the Coaching time and/or the percentage of Training content accessed (logs).

If the total price is excessive, the appropriate amount is calculated based on the market value of what has been supplied.
 

Please note that the right of withdrawal cannot be exercised in the following cases:

  • Provision of services fully performed before the end of the withdrawal period (personalised coaching provided to the Client) and whose performance began after the consumer's express prior agreement and express waiver of their right of withdrawal;

  • Provision of digital content not supplied on a tangible medium (e.g., making available the entire training course) the execution of which has begun after the consumer's express prior consent and express waiver of their right of withdrawal.

  • Challenge validation service: if at least one position has been taken on the account, cancellation is no longer possible.
     

In the context of these exceptions, the Customer may be asked to tick a box dedicated to waiving their right of withdrawal at the time of ordering.
 

Article 8. Access to services
 

Access to the Site

The Site is accessible free of charge to anyone with internet access. The costs associated with accessing the Site are the responsibility of the User.

Access to services

The Client provides the Company with the information necessary for the provision of the Services at the time of ordering. The Client is responsible for the accuracy of the information provided.
 

The Company provides the Client with their access codes to the Services no later than 48 hours after the effective payment of the order.

Access codes are personal, confidential, and non-transferable. The Client is responsible for maintaining the confidentiality of their access codes.

In the event of a violation of access rights, the Company reserves the right to suspend the Site, without compensation, notice, or prior information.
 

Respectful behavior

All contribution spaces on the Site or social networks must be used in good faith. The Client is prohibited from any defamatory, threatening, hateful, intolerant, obscene, etc., discourse.

The Company reserves the right to refuse access to all or part of the Services to any Client who does not comply with the General Terms and Conditions.

Service Interruption

The Company reserves the right to interrupt, temporarily suspend or modify, without notice, access to all or part of the Site, in order to carry out maintenance, for security reasons or for any other legitimate reason.

The Company will make every reasonable effort to ensure continuous and high-quality access to the Site, but is under no obligation to do so.

Duration of service

The Service begins on the date indicated on the Site at the time of the Customer's order.

Training is provided for at least one year from the date access rights are granted.

Additional coaching is provided as a monthly subscription, which can be cancelled at any time for the following month provided that at least three calendar days' notice is given before the next scheduled payment/collection date.

Termination

The cancellation must be requested by the Client to the Company, via the form on the contact page.

For the request to be processed, the form must be completed in its entirety, free of any inaccurate information.

In the event of termination, the Client's access rights to the support group are closed, but not those to the Training.
 

Article 9. Duration of service
 

The training is provided for a minimum period of one year from the date of issuance of the access codes.

Additional coaching is provided as a monthly subscription, which can be cancelled at any time for the following month, subject to three calendar days' notice before the next scheduled payment/collection date.

The cancellation must be requested by the Client to the Company, via the form on the contact page.

In the event of termination, the Client's access rights to the support group are closed, but not those of the Training.

 

Article 10. Protection of personal data
 

The Company respects your privacy and is committed to protecting your personal data.

Data collection and processing

The Company collects and processes your personal data for the following purposes:

  • Sales prospecting: sending newsletters, marketing communications, etc.

  • Order management: order processing, delivery of products or services, invoicing, etc.

  • Service Delivery: access to Training, additional Coaching, etc.

The personal data collected is as follows:

  • Name, surname, email address, telephone number

  • Information regarding orders and services

  • Site and Platform Navigation Information

Rights of the persons concerned

You have the following rights regarding your personal data:

  • Right of access: you can request to view your personal data.

  • Right to rectification: you can request to rectify your personal data if it is inaccurate or incomplete.

  • Right to erasure: you can request to have your personal data erased, insofar as it is no longer necessary for the purposes for which it was collected.

  • Right to restriction of processing: you can request to restrict the processing of your personal data.

  • Right to data portability: you can request to receive  your personal data in a structured, commonly used and machine-readable format.

  • Right to object: you can  object to the processing of your personal data, for legitimate reasons.

To exercise these rights, you can contact the Company by email at the following address:

contact@fundedtrader.co.uk

Additional information

For more information on the protection of personal data, you can consult the Company's Privacy Policy .

Article 11. Third-party sites – Hyperlinks
 

The Service may require access to other sites or platforms, designed and managed under the responsibility of third parties.

The Company does not control the content of these sites and disclaims all responsibility for their content and the use made by any third party of the information contained therein.

When the User accesses third-party links via hyperlinks on the Sites, these links are not governed by these Terms and Conditions. The User is therefore advised to review the terms of use or sale, as well as the privacy policies or any other legal information applicable to those sites.

Article 12. Cases of force majeure or unforeseen events

The Company cannot be held liable for technical or software failures, nor for any cause beyond its control, including in the event of an excessive volume of access requests. In the event of force majeure or unforeseen circumstances, the performance of the Company's obligations is suspended. The Company will inform the Client of the occurrence of such an event as soon as possible.

In addition to those usually recognized by the case law of French courts and tribunals , the following are considered cases of force majeure or fortuitous events:

  • Strikes or social conflicts, whether internal or external to the Company

  • Natural disasters

  • The fires

  • Telecommunications outage

  • The interruption of the  energy supply

  • The interruption of communications or transport of  any kind

  • Any other circumstance beyond the Company's reasonable control

In the event of the inability to work of the expert(s) in charge of the Service, the Company reserves the right to modify the planned schedule without the Client being entitled to any compensation whatsoever. The Company will notify the Client of this inability within a reasonable timeframe and, where possible, of its expected duration.

 

Article 13. Intellectual Property
 

Company Rights

  • The Company owns all intellectual property rights relating to the Sites, the Platform, the content, tools and training materials provided.

  • Access to the Sites and the Platform does not confer any rights to the Client over these intellectual property rights.

User Rights

  • The User has a personal, non-transferable and non-exclusive right to use the content and information provided by the Company.

  • The duration of this right is limited to the duration of the Service subscribed to by the User.

Prohibitions

  • The User is prohibited from reproducing, representing, modifying, transmitting, publishing, adapting, or exploiting in any way whatsoever, all or part of the content and information provided by the Company, without the prior written authorization of the Company.

  • The Company reserves the right to prosecute any unauthorized use of its intellectual property rights.

Customer Responsibility

  • The Client is responsible for ensuring that all of its employees respect the Company's intellectual property rights.

  • The Client is prohibited from transferring or communicating unauthorized content or access codes.

Respect for the rights of other users

  • The User agrees to respect the rights of other Users regarding content published within the Service.

  • The User agrees to make fair use of any information provided on a confidential basis within the context of a group of Clients.

Article 14. Changes to the General Terms and Conditions

Modification of the General Terms and Conditions

The Company reserves the right to modify the General Terms and Conditions at any time and without notice, in order to adapt them to changes in the Sites, the Platform, or the Service.

Modifications to the General Terms and Conditions will not apply to the Service already subscribed to, except for clauses related to the technical evolution of the Service, provided that there is no increase in price, no alteration of quality and that the characteristics to which the non-professional Client or consumer has subjected their commitment.

Acceptance of the amended General Terms and Conditions

The Customer may be asked to accept the modified Terms and Conditions. If the Customer refuses, the last Terms and Conditions accepted by the Customer will continue to apply until the Service is fully performed.

Termination in case of inability to provide the Service

If the Company is unable to continue providing the Service under the previous conditions, the Client may request termination of the Service within a reasonable timeframe and a refund. No refund will be issued more than one year after the training has been delivered. In all cases , the Company may retain an amount corresponding to the Service provided up to the date of termination, in accordance with applicable law.
 

Article 15. Exclusions of liability
 

Warning

  • The Society does not issue state-recognized diplomas.

  • The Company does not act as a training organization within the meaning of the labor code.

  • The Company does not provide training courses that are datadock-certified or reimbursable by training organizations.

Customer Responsibility

  • The use and exploitation of the information provided under the Service is the sole  responsibility  of the Client.

  • The Client is solely responsible for the interpretations he makes of the information provided under the Services.

  • The Client is solely responsible for the advice he or she infers from it, or which has been given to him or her within the framework of the Services.

  • The Client is solely responsible for any adaptations made for their own business activities.

  • The Client is solely responsible for the consequences of implementing the information provided under the Services.

Company Responsibility

  • The Company does not guarantee the results obtained by the Client following the implementation of the information provided under the Services.

  • The Company does not guarantee the continuity, performance, result, or sustainability of the benefits derived by the Client from the training and/or support services.

  • The Company does not guarantee that the information provided under the Services is suitable for the Client's needs and objectives.

Client's Responsibility as Publisher

  • The Client is responsible for communicating information to the public and for the editorial responsibility of his or her website(s), blog(s), social media pages, etc.

  • The Client is responsible for the quality, legality, and relevance of the data and content that it transmits to the public.
     

Article 16. Applicable Law – Language
 

Applicable law

The General Terms and Conditions and the purchase and sale transactions covered therein are governed by the law of the Client's country.

Language

The General Terms and Conditions are written in French. In the event of a translation into one or more languages, only the French text shall prevail in the event of a dispute.

Invalidity of a clause

The invalidity of a contractual clause does not render the General Terms and Conditions invalid.

Non-application of the General Terms and Conditions

The temporary or permanent non-application of one or more clauses of the General Terms and Conditions of Sale by the Company shall not constitute a waiver by the Company of the other clauses herein, which shall continue to have effect.
 

Article 17. Disputes
 

Amicable settlement

In the event of a dispute, the Client will first contact the Company to try to find an amicable solution.

Mediation

If the dispute persists, the consumer may contact a consumer mediator. The mediator is an impartial third party who will attempt to bring the parties together to reach an amicable solution. The parties remain free to accept or refuse mediation.

Online Dispute Resolution Platform

European consumers can also use the Online Dispute Resolution (ODR) platform. This platform can be accessed at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

Legal and contractual guarantee

Seeking an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. Compliance with the provisions of this contract relating to guarantees requires that the Client fulfill their financial obligations to the seller.

Company Responsibility

With regard to the Business Client, the Company's liability is expressly limited to compensation for direct damages proven by the Business Client. Under no circumstances shall the Company be liable for indirect damages such as loss of data, loss of file(s), loss of business, commercial loss, lost profits, or damage to the Business Client's image and reputation.
 

18. Challenge Propfirm Passage
 

fundedtrader.co.uk offers a service for passing challenges with prop firms that can use Expert Advisors (EAs) and High-Flying Techniques (HFT) software.
The Client authorizes fundedtrader.co.uk to use these tools with full knowledge of the potential risks of suspension or failure by certain prop firms.

The payment made by the Client corresponds to an order for Prop Firm account validation. This payment is solely linked to the execution of this task.
Once the account is validated, the Service is considered fully delivered , and no obligation for subsequent results (management) is included in this price.

The management service, when offered after account validation, constitutes a separate service whose terms are governed by the following articles.
 

19. Refund in case of failure
 

fundedtrader.co.uk commits to refunding the cost of the challenge validation service purchased on fundedtrader.co.uk only if the challenge fails due to an error on the part of our company, fundedtrader.co.uk. The refund will be issued within 14 days to the original payment method, following receipt of notification of the challenge failure by the prop firm.

As an alternative to reimbursement, fundedtrader.co.uk reserves the right to offer, at its sole discretion, the purchase at its own expense of a similar challenge from another partner prop firm.

If the challenge duration exceeds the average validation period, a refund can only be requested if the challenge is officially declared failed by the prop firm. If the challenge is neither failed nor validated, no refund request will be accepted.

Validation times are given as an indication, but do not guarantee a maximum time not to be exceeded. 

No refund will be issued in the following cases:

  • suspension of the prop firm

  • Technical issues beyond the control of fundedtrader.co.uk: The company cannot be held responsible for technical bugs occurring on external platforms such as MetaTrader servers or prop firms' platforms. In the event of such bugs, no refund will be issued.

  • Customer failure to comply with general terms and conditions: If the Customer does not comply with the Company's general terms and conditions, they will not be entitled to any refund.

  • If the account or challenge is suspended due to an IP issue, no refund can be requested. 

Goodwill gesture

In the event of technical problems beyond the Company's control, the Client may be offered a goodwill gesture in the form of a new attempt to validate their Prop Firm account. To benefit from this gesture, the Client must contact the Company at the following email address: contact@fundedtrader.co.uk

The Client acknowledges having read this refund clause and expressly accepts it.
 

20. Propfirm Account Fund Management
 

fundedtrader.co.uk offers a Prop Firm account fund management service after successful completion of a challenge.
This service is entirely free for the client , subject to acceptance of a variable compensation based on generated profits.

fundedtrader.co.uk earns its revenue solely through a commission equal to 50% of the net amount of each validated withdrawal , after deduction of Prop Firm and/or broker fees.
No commission is due if no withdrawal is validated.

A specific agreement may stipulate a different rate, formalized in writing between the two parties.

The Client acknowledges that this management does not imply any promise of profit , and that it is possible to suffer a partial or total loss of the account.
 

21. Disclaimer of Liability
 

Under no circumstances shall fundedtrader.co.uk 's liability exceed the amount of the last commission actually received by the Company for a validated withdrawal by the Client.

This limitation applies to all forms of dispute, including in the event of account loss, service interruption, or suspension by the Prop Firm.
 

22. Limitation of Liability
 

Under no circumstances shall the liability of fundedtrader.co.uk exceed the amount of the service purchased by the Client for validation.

In any event, the financial responsibility of fundedtrader.co.uk is limited to the amount of the last commission collected on a validated withdrawal for the Management service .

This means that if a dispute arises, the Client will not be able to claim from fundedtrader.co.uk more than the amount of their last payment , even in the event of an error or fault in management.

23. Termination via fundedtrader.co.uk
 

fundedtrader.co.ukreserves the right to terminate this contract, without cause and without notice, in the event of:

  • Violation of these General Terms and Conditions

  • Fraudulent use of fundedtrader.co.uk services

  • Inappropriate Customer Behavior
     

24. Termination by the Client
 

The client may terminate fund management at any time by sending an email to

contact@fundedtrader.co.uk

During the 48-hour notice period , the client must not take control of their account without having notified fundedtrader.co.uk beforehand.

General Provisions

  • These General Terms and Conditions are governed by French law.

  • Any dispute relating to these General Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Paris.

  • fundedtrader.co.uk reserves the right to modify these General Terms and Conditions at any time.

By accepting these General Terms and Conditions, the Client acknowledges having read and understood all the provisions contained therein and accepts them without reservation.
 

25. Specific terms and conditions for managing Prop Firm accounts

25.1. Prohibition of Client Intervention

During the period of management of the trading account by fundedtrader.co.uk , the Client agrees not to interact with their account without prior written authorization from the Company.
Any position opened by the Client without validation may result in the immediate termination of the service without refund.

The Client also undertakes to close all their positions on Friday before the market closes, i.e.:

  • 11:00 PM (Paris time) for the Forex market.

  • 10:00 PM (Paris time) for the clues.

Failure to comply with these hours may result in account suspension by the Prop Firm. In this case, fundedtrader.co.uk cannot be held responsible .

25.2. Using a VPS

The use of a Virtual Private Server (VPS) is strongly recommended to ensure stability and security of management.

fundedtrader.co.uk can provide a VPS to the Client at a rate of €20 incl. VAT/month (billed separately).

If the VPS is not used, the Client assumes all risks , including those related to connection interruptions, dynamic IPs, or account blocks. The Company accepts no liability for any technical or commercial consequences arising from this decision.

25.3. Remuneration conditions

fundedtrader.co.uk receives a commission equal to 50% of the amounts withdrawn by the Client , after deduction of the Prop Firm's fees and any broker commissions.

The commission is only due on withdrawals that are actually validated and received by the Client .

In the event of refusal or blocking of the withdrawal by the Prop Firm , no commission will be required, and the Company cannot be held liable .

25.4. Limitation of Liability

The financial liability of fundedtrader.co.uk in the context of the management of a Prop Firm account shall not exceed the amount of the last commission received by the Company on a validated withdrawal.

The Client expressly acknowledges this limitation as reasonable and proportionate to the nature of the service provided.

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